FAQ's (during Nene temporary closure)
Will Splash Leisure Pool be closing?
No. There are no plans to close Splash Leisure Pool. It is a facility that is very well used by all sections of the local community together with schools and clubs and we will continue to operate it on behalf of East Northamptonshire Council.
When is CCP getting any funding to fix Splash Leisure Pool?
There is a constant and maintenance repair programme for the Splash building and its fixtures and fittings. We strive to repair and maintain the building as quickly as possible in order to keep it fully operational at all times. We have recently improved the reception area and, within the constraints of CCP's funding and the building itself, will continue to look to improve the facility for our customers. Things do break - and plant and equipment does fail. With an ageing facility, such as Splash, which operates seven days a week, this is inevitable. However, our track record for keeping the pool open and operational is good and we aim to continue to do so.
What are the swimschool dates and the enrolment dates?
Our new website provides lots of information regarding session timetables, swimschool enrolment and lessons, forthcoming events etc. Please check our website www.culturalcommunitypartnerships.org.uk for details. You will also find a copy of our most current swimschool newsletter which will give you the relevant dates. If you wish to be informed about this and other information please click on our 'Keep Informed' page and enter your details.
Do you accept CVs in support of Job Applications
What are your Membership Prices?
We have various Memberships including Swim Only. Please click here for price information.
When are the Public Swimming Sessions?
Our Swim Timetables will give you all the information you need. Click here to access them.
Do I need to book into a Group Class?
Yes, we ask that you let us know (up to 7 days beforehand) if you wish to come to any Group Class even if you are an Aspirations Member as we cannot guarantee places for anyone who turns up ad hoc. Classes have limited numbers so we also ask that you let us know if you need to cancel your place in order that we can offer it to someone else as we hold a waiting list when sessions are fully booked. Contact the Nene Centre on 01832 734090, the Pemberton Centre on 01933 350324 or Splash Leisure Pool on 01933 410505.
What are the opening and closing times for the Gym?
|Nene Gym||Pemberton Centre|
Do you do Concession Rates for the Gym?
We have a concession (student) rate for Aspirations Membership but not for pay-as-you-go visits. If you come as a guest of an Aspirations Member you will pay £4 per session. If you come for a casual Gym session you need to pay £30 joining fee (for induction) then £5.50 per session. If you belong to the UK Fitness Network (UKFN) you will pay £3.95 per session.
Membership for the temporary Nene Gym based at East Northaptonshire Council offices is £9.99 (and includes group classes at the Plaza Centre and Snooks).
Do you run Swimming Lessons - if so, when and how much are they?
Yes, we run a range of swimming lessons with our Swim School programme including Adult lessons, Adult and Child lessons, Stages 1-7 swim lessons, Rookie Lifeguards and Synchronised Swimming. We also run Crash Courses during the Summer holiday period.
What Birthday Parties do you offer?
Currently, the Nene Centre (whilst it is temporarily closed for roof replacement and refurbishment) is unable to offer parties but our other facilities offer a range of birthday parties within our Ready Steady Parties pack. Splash Leisure Pool offer pool parties and the Pemberton Centre can host a selection of other activities that are not water-based. Follow the links or contact the relevant centre
What Children's Activities do you run?
Sports Coaching at our centres includes basketball and trampolining. All sports are led by qualified, experienced coaches and are run alongside the school terms.
How much is a single swim for an Adult and a Child?
If your child is under 4 they swim FREE. For all other ages (4-15) the cost of a single swim for an adult and child is £4.90 (£3 adult and £1.90 junior). If you come as a family of 4 (2 adults + 2 juniors) the price is only £9.
Why has the Play Ranger scheme ended?
The Play Ranger scheme was a three-year programme of activities for children aged 0-7 and young adults 13-16 funded by the Big Lottery. The scheme ended at the end of December 2011 when funding was stopped.
Are there Age Restrictions for the Sauna and Steam Room at Splash?
For Health and Safety reasons you need to be 17 to use our Health Suite.
NENE CENTRE CLOSURE – FAQs
Why is the roof being replaced?
The replacement of the Nene Centre roof has to take place before it deteriorates further and the Centre becomes unusable.
Who is paying for the roof replacement work?
The Council will pay for the roof replacement work to be done initially, and intends to recover the cost of the replacement through legal proceedings. We are unable to say any more at this time, due to these legal proceedings being under way.
Why does The Nene Centre have to close temporarily?
As the roof is being completely replaced, the Centre cannot continue to operate while the work is being done. Closure will be kept to the absolute minimum for the work to take place, and we are operating the Nene Gym at ENC offices (opposite the Nene Centre) at a value-for-money cost. We also have a selection of group classes taking place at Snooks in Raunds and the Plaza Centre in Thrapston.
The Pemberton Centre and Splash Leisure Pool will remain open during this time and cater for Nene Centre customers and members who wish to use these alternatives.
When will the Nene Centre re-open?
CCP have been advised that the Nene Centre should reopen by September 2013 Customers will be notified in advance of the date of closure and kept informed of progress via our website, Nene Valley News and social media.
What improvements are being made?
Improvements to The Nene Centre are likely to include:
Will any alternative facilities be available?
Customers who have opted to remain Members will be able to use the Pemberton Centre and Splash Pool under their existing Membership. Other customers can also use these sites on a ‘pay and play’ basis. We are also able to offer a value-for-money Nene Gym based at East Northamptonshire Council offices (directly opposite the Nene Centre) for £9.99 a month. This value-for-money gym will include group classes at the Plaza Centre and Snooks (subject to availability).
What choices do monthly Direct Debit members have during the closure period?
Members will have 4 choices:
- Suspend Membership during the period of closure following the last payment of your Direct Debit in August 2012. Upon reactivation of membership you will be able to benefit from the offer as detailed below. We will, of course, notify you prior to reinstating the Direct Debit
- Retain current membership and utilise our other facilities at Splash Leisure Pool and the Pemberton Centre in Rushden
- Opt for the value-for-money temporary Nene Gym based at ENC offices for £9.99 a month
- Cancel membership as from 31 August 2012. CCP will notify customers of the reopening date to give the option to rejoin
Options 1, 2 & 3 only - the following offers will be available when the Centre reopens:
Option 4, Cancelled Memberships:
Where is the nearest alternative swimming pool and gym?
The Splash Leisure Pool at Rushden for swimming and the Pemberton Leisure and Conference Centre, also in Rushden, for fitness and a wide range of leisure activities. We have also opened the Nene Gym, based at East Northamptonshire Council's offices, directly opposite the Nene Centre.
Will membership and prices increase when the Centre re-opens?
There are no plans to increase prices when the Nene Centre reopens.
What will staff do while The Nene Centre is closed? Will they still be paid if they are not working?
Unfortunately, due to the planned closure for a period of up to 9 months, staff were notified, under statutory requirements, that their jobs were at risk from redundancy. A number of staff are currently working at the Nene Gym.
Alana Hopkins - Aspirations Sales Manager
Alison Jones - Swim School Coordinator
The Pemberton Centre
H E Bates Way
Northamptonshire, NN10 9YP
Telephone: 01933 350324
Shane Davies - Centre Manager
Splash Leisure Pool, Station Road, Rushden
Northamptonshire, NN10 9SJ
Telephone: 01933 410505
Alison Jones - Swim School Coordinator